Digital Downloads and Refund Policy
Returns and exchange details
- We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
SVG Digital Download Policy
- We offer SVGs for digital cutting software. Each download contains ONE digital file in SVG Format and ONE digital file in PNG Format. These files can be used in any software that is compatible with cutting SVG files. These are to use on your SILHOUETTE CAMEO AND OR CRICUT DESIGN SPACE software or any other program that allows SVGs. If you are using another type of machine or program please check with your program to ensure your ability with this file.
- We DO NOT offer software or cutting machine support.
- Please note that this is a DIGITAL DOWNLOAD file and no physical product will be sent to you. We stand behind our products and your satisfaction with them is important to us. However, because this product is a digital good delivered via Internet download we will not offer refunds.
- FOR PERSONAL AND COMMERCIAL USE YOU MAY NOT SELL THE FILE OR GIVE IT AWAY YOU MAY ONLY SELL THE ITEMS YOU MAKE USING THE FILE ALL FILES ARE DMCA PROTECTED
Sublimation Digital Downloads Policy
- *PLEASE NOTE* All computer monitors/printers are formatted different while we make every effort to ensure what you see is what you get we cannot guarantee our monitor/printer is formatted as yours. Our PNG files cannot be edited in anyway, shape or form, they may not be RESOLD as transfers or SHARED, UPLOADED to any 3rd party or print on demand company. All designs are for personal and or commercial small business use only. All PNG files come with a personal use license and a commercial use can be purchased. See terms and definitions below;
- Personal Use License: using our products downloaded/purchased from PIDesignsShop for your own personal use. Items cannot be sold and or distributed.
- Commercial Use License: using products downloaded/purchased from PIDesignsShop for commercial purposes. You may sell the items you make using our images, but cannot sell the image itself. We will allow up to 100 prints per design, if you need our MASS production license for 101 and more please contact us. We do not allow our files to be listed on ANY POD (print-on-demand) website, ie Zazzle, Red Bubble, Merch and the like.
By using this website and ordering items you are agreeing to these terms.